Where can I park when I take the bus from Ithaca?
Anyone with a valid Cornell faculty or staff parking permit can park their car in A lot, which is near the North Campus bus stop. Any passenger may park without a permit at the Oxley Equestrian Center Campus-to-Campus bus stop. There are approximately 10 spaces reserved exclusively for our customers, but if those are full, you may park in any legal parking space in that lot. Please read signs carefully to avoid parking in restricted or handicap spaces.
Where can I park when I take the bus from New York City?
Campus-to-Campus does not have any parking arrangements for our customers from New York City.
Where are the bus stops in Ithaca?
North Campus
At the bus shelter at Jessup Road and Jessup Drive, next to the basketball courts and kitty-corner to Robert Purcell Community Center. Look for the Campus-to-Campus sign on the TCAT bus stop signpost. Jessup Drive is a driveway that leads into A lot, however, the Campus-to-Campus bus does NOT make its pickups in A lot.
Sage Hall
At the bus shelter on East Avenue near its intersection with Campus Road, and across the street from the entrance to Statler Hall. Look for the Campus-to-Campus sign on the TCAT bus stop signpost. When dropping off in Ithaca, passengers alight on the Statler Hall side of the road.
Oxley Equestrian Center
Oxley is located next to the Reis Tennis Center on Pinetree Road, kitty corner to East Hill Plaza. If you wait under the overhang at the entrance to the polo barn, there is shelter and a bench. The bus will pull right up to this building entrance. This is also the location with ample parking--no permit required (see "parking" above). If the Oxley lot is full you may use the Reis Tennis Center lot.
The bus will make drop-offs only at the Best Western Hotel located adjacent to East Hill Plaza. If you would like to be dropped off at this location, you must inform the driver.
Where are the bus stops in NYC?
The Cornell Club of New York
This facility is located at 6 East 44th Street, just off Fifth Avenue, and between Fifth and Madison. It has red awning over its entry way. The bus picks up and drops off in the same place.
The Cornell Weill Medical Center
Cornell's Medical College is located on the Upper East Side. The stop is on the east, or northbound, side of York Avenue at the entrance to 1300 York Avenue, across from 69th Street. The covered entrance and glass enclosed lobby make a hospitable place to wait for the bus. Because of parking restrictions, the driver cannot pull all the way up to this entrance, you may need to look a short distance down the street to see the bus.
When should I get to the bus stop?
The drivers are directed, to the best of their ability, to leave their stops on time. They will not leave a stop early, even if no one is expected there. Please plan on arriving at your stop at least ten minutes early; this will not only ensure that you don't miss the bus, but will allow the driver time to get your belongings aboard, and will allow you time to get settled.
But my watch says...
Everyone's watch is set slightly differently. Official Campus-to-Campus time is Verizon Wireless time. All of the driver's, their supervisors, and Campus-to-Campus management carry these phones, making this a standard we can easily set and follow. If you want to "synchronize" watches with us, just call our "bus emergency phone" at 607-227-6307.
What do I need to take with me to get on the bus?
Because there are no tickets issued for this service, we require photo identification for the driver to match with his manifest. If you print out and bring a copy of your confirmation as well, we would appreciate it.
How much luggage can I bring?
There is adequate space beneath the coach for each passenger to bring one or two reasonably sized suitcases. There is generous space onboard, both over head and by your feet for two carry-ons. There is a small coat closet behind the driver's seat if you have any hanging garments or garment bags--this will, by necessity be available on a first-come, first-served basis.
What is the charge for a small child?
The price for all seats is the same. If a child (up to 2 years old) will be sitting on your lap there is no charge. If you don't purchase a seat for a child and there is an available seat on the bus, go ahead and use it; we won't tell. Please be aware that there are no seat belts on the bus. There are no restraints of any kind for car seats or infant carriers.
What is the price if my trip is round trip, but my spouse or companion is going only one way with me?
Companion and group pricing only apply to individuals who are taking identical trips and whose rides are purchased by a single mode of payment. In the example cited above the trips in question would cost $149 and $99 respectively and would have to be booked separately.
How do I change my reservation?
The on-line reservation system does not allow for changes to reservations. To change your reservation, please log in, view your travel history, cancel the trip you wish to change, and book a new trip that meets your changed needs.
If you are not near a computer, if you need to make a change within 24 hours of your scheduled trip, or if you need to make your change after you have already taken the first half of a round trip, please call the Cornell Transportation Services at (607) 255-4628 (between 8 a.m. and 4:30 p.m., Monday - Friday) or the "bus emergency phone" at 607-227-6307 at any other time (please avoid calls in the wee hours, if at all possible).
What is the penalty for cancelling?
We strive to be as flexible as possible, but want to make sure that seats are available to those who need them.
- A reservation may be cancelled up until 24 hours prior to the time of departure without penalty
- A reservation cancelled within 24 hours of departure (but before the bus departs for NYC or Ithaca) will incur a $30 fee. The credit card or department account will be credited for the original amount charged less $30.
- If you cancel the return portion of a round trip more than 24 hours in advance, we will reduce the charge from round trip to one-way (example: $149 reduced to $99; $50 refund). If the cancellation occurs within 24 hours there would be a $30 fee (example: $149 reduced to $99 plus $30 = $129; $20 refund).
- A cancellation that changes a group size may change the applicable charges. The cost will be recalculated before a refund is issued.
What happens if I miss the bus? Do I get a refund?
A passenger who either misses the bus or fails to show up without prior notification will forfeit their entire payment.
Where do I call if I want to comment on the bus service?
The Campus-to-Campus service is administered by Cornell Transportation and Mail Services (T&MS). All comments, questions, and suggestions regarding the service should be directed to T&MS.
Reservations: (607) 255-4628 or http://www.c2cbus.com
Comments, questions, and suggestions: (607) 255-4628
Emergency reservation changes: (607) 227-6307